RESERVATIONS
Call our Reservation Hotline at  (866) 627-1326.
Rental Office Location
60 E. Gulf Beach Dr. (1 block east of Lighthouse)
Rental Office Hours
9:00 – 5:00 - 7 Days a Week
Summer Season
9:00 – 5:00 - Monday - Friday
9:00 – 7:00 - Saturday and Sunday 


RENTAL SEASONS
Spring
Spring Break 
February 27 - May 27, 2010
March 20 - April 10, 2010 (Summer Rates Apply)
Summer
End of Summer Special Week
May 28 - August 7, 2010
July 31 - August 7, 2010 (Spring Rates Apply on Select Properties Only)
Fall
August 8 - October 30, 2010
Winter
October 31, 2010 - February 26, 2011
Thanksgiving Week
Spring Rates Apply
November 21 - November 28, 2010 (5 Night Minimum)
Christmas & New Years
Fall Rates Apply
December 19, 2010 - January 2, 2011 (5 Night Minimum) 

CHECK-IN

Where: Collins Vacation Rentals, Inc., 60 E. Gulf Beach Drive, St. George Island, FL 32328

When: Check-In Time is 4:00 p.m. Eastern Time. Note: Check in begins at listed times, but cannot be guaranteed. Property must be cleaned and inspected prior to release of keys for occupancy.

Late Arrivals: Please contact the office in advance to make arrangements for key pick-up: (850) 927-2900 before 5:00 p.m. and (850) 927-2478 after 5 p.m. Eastern Time. All outstanding balances must be paid by 11:00 a.m. the following day.

CHECK-OUT

Where: Collins Vacation Rentals, Inc., 60 E. Gulf Beach Drive, St. George Island, FL 32328

When: Check-out time is 10:00 a.m. Eastern Time on the day of departure.

Responsibilities: Upon checkout, we ask our guests to leave their home in the same general condition as it was found. Departure responsibilities include the following: leaving clean dishes, putting them away, disposing of all trash in proper street side containers, locking all doors and windows, returning keys to Collins Vacation Rentals. Failure to comply with these responsibilities may result in additional charges to the guest.

Failure to comply with these responsibilities may result in additional charges to the guest.

RESERVATIONS

For Online Booking, Online Catalog and Reservations information, visit our website at www.CollinsVacationRentals.com, call our Reservations Hotline at (866) 627-1326, or email us at vacation@collinsvacationrentals.com.  

ONLINE BOOKINGS

For your convenience we offer online booking at www.CollinsVacationRentals.com. All internet reservations require a Visa, MasterCard, or Discover credit card. Online booking may be cancelled within seven (7) days without penalty. Please note: all internet bookings include CSA travel insurance. You may decline this Travel Protection by calling our office (866) 627-1326, or by emailing vacation@collinsvacationrentals.com, within ten (10) days of booking.

LENGTH OF RENTAL

Many rentals require a minimum stay of seven nights between mid-March and mid-August, and a 5 night minimum stay during some holidays. Weekly reservations run Friday-Friday, Saturday-Saturday, or Sunday-Sunday. Reservations for shorter periods of time, such as 5 Night Specials, may be made, depending upon property availability and approval. Please note: Holidays are reserved at higher rates. Contact our office for information about specific properties and dates or visit our website at www.CollinsVacationRentals.com

SPECIALS AND EXCEPTIONS

We offer specials throughout the year. For Current Specials, visit our web site at www.CollinsVacationRentals.com or call us toll free at our Reservations Hotline at (866) 627-1326.

Monthly Rentals (28 days): Many properties are available for monthly rentals, covering a 28-day period, during the Spring, Fall and Winter months. Check property descriptions for participating rentals by visiting our web site at www.CollinsVacationRentals.com or call us toll free at (866) 627-1326, where our Vacation Planners are ready to assist you with rates and availability.

ADVANCE RESERVATIONS

Reservations are accepted up to two years in advance and are subject to rate increases. A $500 deposit is required at the time of booking. All pre-reservations are subject to rate changes. We request this deposit be paid by check.

RENTAL OCCUPANCY AND AGE REQUIREMENTS

•  Each property indicates the number of occupants allowed in a property at any one time. Exceptions are made for children age 3 and younger.
•  An atmosphere conducive to quiet enjoyment of guests in surrounding accommodations must be maintained.
•  Adults only, age twenty-five (25) or older, may reserve a property. Identification and proof of age may be requested.
•  We do not rent to groups of teenagers, with or without chaperones, or to college students.
•  Weddings, wedding receptions and other gatherings are not permitted without prior approval of owner and Collins Vacation Rentals, Inc.

SALES TAX & TOURIST DEVELOPMENT TAX

Rental rates are subject to a 7% sales tax, plus a 2% Tourist Development Tax. All additional fees are subject to a 7% sales tax. Taxes and surcharges are subject to change.

RENTAL PAYMENTS: RENTAL RATES NOW INCLUDE ALL FEES EXCEPT TAXES, TRAVEL PROTECTION, AND CERTAIN COMMUNITY FEES.

  • Payment of 50% of the rental charge, plus taxes and any applicable community fees, must be paid within ten (10) days of booking your reservation. The balance due must be received thirty (30) days prior to your arrival. These payments may be made by personal check, business check, or credit card. We accept Visa, MasterCard, and Discover. We no longer accept American Express. Any returned checks will be subject to a $30 fee.

  • If you are booking your reservation within thirty (30) days of arrival, total payment is required. This payment may be made by money order, cashier's check, or credit card. We accept Visa, MasterCard, and Discover. We no longer accept American Express.
  • Online Booking is available for your convenience at www.CollinsVacationRentals.com. All internet reservations require a Visa, MasterCard, or Discover credit card. Online bookings may be cancelled within seven (7) days without penalty. 
  • All payments are deposited in an interest-bearing escrow account with interest accruing to Collins Vacation Rentals, Inc.
  • You will receive a Confirmation Agreement. PLEASE READ YOUR CONFIRMATION CAREFULLY. It states that you understand and agree to all conditions and policies. Please contact Collins Vacation Rentals, Inc. with any questions you may have about your Confirmation.

PLEASE READ YOUR CONFIRMATION CAREFULLY. IT STATES THAT YOU ARE AGREEING TO ALL CONDITIONS AND POLICIES.

CANCELLATIONS AND RESERVATION CHANGES

In the event that you must cancel, change dates, or switch properties, please note that we cannot refund your advance rental payment unless equivalent revenue is generated from another rental customer for the same time period. When your reservation is confirmed, any cancellation, date or property changes will be subject to this policy. If the property re-rents and generates the equivalent revenue, we will refund your advance rental payment, minus CSA Travel Protection Insurance fees (if applicable) and a Cancellation Fee, based on length of rental.   See Addendum below relating to the Louisiana BP Deepwater Horizon Oil Spill.

CSA TRAVEL PROTECTION

Collins Vacation Rentals, Inc. strongly recommends purchasing Travel Protection to protect your vacation investment. Unless you decline, CSA Travel Protection will be added automatically to your total reservation balance at the time of booking. The cost is 6.5% of total charges. CSA information is included with your Booking Invoice. You may accept or decline coverage by initialing where indicated on your Booking Invoice and returning it with your advance payment. If you decline coverage, your final balance will be adjusted accordingly. You may also accept or decline coverage when booking your reservation online. IF YOU CHOOSE NOT TO PURCHASE CSA TRAVEL PROTECTION, YOUR INITIAL PAYMENTS MAY NOT BE REFUNDED IN THE EVENT THAT YOU CANNOT COMPLETE YOUR VACATION PLANS OR IN THE EVENT OF EVACUATION. For additional information, contact CSA at (866) 298-6846 and reference Collins Vacation Rentals, Inc

Please click here to obtain your travel insurance policy or certificate of insurance for your Covered Trip.  The travel protection, if purchased, includes insurance coverage for Trip Cancellation, Trip Interruption, Travel Delay, Baggage Delay, Accidental Death and Dismemberment and Emergency Assistance.  Please read your document carefully as certain limitations, restrictions and exclusions apply.  The insurance coverage is underwritten by Stonebridge Casualty Insurance Company and the non-insurance assistance services are provided by CSA's designated provider.  Please contact CSA at 866-999-4018 if you have any questions.

HURRICANE EVACUATION

In the event of a MANDATORY EVACUATION due to hurricanes, tropical storms or other potential disaster, you are required by state law to evacuate the property.

IMPORTANT INFORMATION

  • RATE CHANGES: Rates, descriptions, furnishings and availability are subject to change WITHOUT NOTICE. We are not responsible and cannot give refunds for changes by individual property owners.

  • PROPERTY SUBSTITUTION: Substitution of comparable properties may be made without notice or liability should your reserved property become unavailable for rent. You may choose a comparable available property at the published rate or receive a refund of monies paid. Exclusion: Including, but not limited to, Island evacuation or other storm-related occurrence.

  • LOST ITEMS: We are not responsible for items left in properties; however, if items are located, we will return them with a shipping charge.
  • TIDE PRODUCTS should not be used in any appliances in order to protect our septic system.
  • USE OF FIREPLACES is not permitted in spring and summer. We suggest the use of Dura Flame logs for wood burning fireplaces.
  • OWNER PRIVACY: Locked owner closets are not included for guest use.
  • PROPERTY VIEWING: For liability reasons, keys cannot be released to prospective guests to view properties. When possible, one of our customer service specialists will accompany the prospective guests to a property. Please call our office for an appointment: (850) 927-2900 or (866) 627-1326.
  • PROPERTIES FOR SALE: Houses listed for sale may be shown during your visit. We make every effort to schedule the showing at a convenient time.
  • ERRORS: We are not responsible for errors in price or description that occur in printing.
  • COLLINS VACATION RENTALS, INC. has a contractual relationship with property owners. We act as their agents, and we treat all parties (owners and guests) honestly, fairly and in good faith. We reserve the right not to refund deposits, refuse rentals or discontinue occupancy if, in our opinion, a renter is detrimental to the property. Any reservation obtained under false pretense will be subject to forfeiture.

SPECIAL NEEDS AND PHYSICALLY-CHALLENGED

If you or a member of your party is physically challenged or has special needs, please discuss this with your Vacation Planner or visit our website to view properties suitable for the physically challenged when planning your vacation. Some homes offer elevator use for the physically challenged and those with special needs. Arrangements for elevator use must be made prior to your arrival and a deposit of $500.00 may be required. In some cases a document may be required. Please note that elevators are not guaranteed to be in working order and therefore may not be available.

DAMAGES

Please report any damage or breakage upon occurrence, so the matter can be settled prior to your departure. Inspection crews carefully check properties and you will be held responsible for damage beyond normal wear and tear.

GRILLS

Grills are provided at each unit. Use of grills on wooden decks, porches, balconies or under properties is prohibited. For the safety of our guests, we have provided galvanized buckets and shovels for proper disposal of charcoal. The Villas of St. George and 300 Ocean Mile have grills located in common areas for your use.

LINENS

Linens are provided at all properties. This includes one bath set per person, one set of sheets per bed, along with dishcloth and dish towel. Additional linens are available upon request. Beach towels are not provided. Linens are furnished according to the number of people the house accommodates.

MAINTENANCE & HOUSEKEEPING

Please report all maintenance or housekeeping issues promptly: Maintenance (850) 927-2478; Housekeeping (850) 927-3861. If you are a late arrival, please notify us of any problems by 11:00 a.m. the following morning.

PETS

        • Pet Friendly properties are indicated by a PAW PRINT icon.
• Pets shall be limited to dogs only unless otherwise noted in the property description. A fee will be charged for more than two (2) dogs and a fee may be charged for large dogs. Some owners have other requirements.
• Guests must sign a Pet Agreement in advance or at check-in.
• PETS ARE NOT ALLOWED IN PRIVATE OR COMMUNITY SWIMMING POOLS.
• Franklin County has a pet ordinance which states that dogs must be on a leash or answer to voice command.
• In an effort to protect our beaches and environment, we ask that guests remove all pet waste and dispose of it appropriately. Collins Vacation Rentals, Inc. provides waste bags for your convenience.
• For liability purposes, only non-aggressive pets are allowed.
• Pets found in a non-pet property will result in your immediate eviction with NO REFUND of rent. EXCEPTIONS WILL BE MADE FOR SPECIAL NEEDS AND SEEING EYE DOGS, AS OUTLINED BY LAW.


 

POOL AVAILABILITY

Pool availability and private pools with heaters cannot be guaranteed with any rental reservation. Where applicable, heated pools are available for an additional charge of $300 per week. This may also apply to hot tubs and spas at specific properties where they are connected to the pools. Check the website for specific property information. Pools are heated from October 1st to December 31st, and from March 1st to April 30th. Pools are not heated during May, June, July, August, September, January or February. Pool heaters do not function if the outside air temperature drops below 60 degrees. If an additional charge has been paid, and the pool is unavailable, the additional charge may be refunded or may be pro-rated.

Please be considerate of neighboring houses and curtail noise and lights after 10:00 pm.

Please turn off pool lights when not in use.

POWER, CABLE, AND WATER OUTAGES

We occasionally experience outages that are beyond our control. No refunds will be given for any power, water or cable outages.

TELEPHONES

Collins Vacation Rentals, Inc. provides free, unlimited long distance service in all properties. Out-of-country service is limited to specific countries. Free long distance does not include international calls to cell phones. Please note that cell phone service may be limited in some areas of the Island.

INTERNET

Most homes have wireless/high speed connectivity. We also have a special Guest Office Area in our Collins Vacation Rentals lobby where guests may access wireless service. All properties offer dial-up capability; however, guests will be responsible for any local tolls.

TRASH PICKUP       

Place trash in outside receptacle. Refer to instructions in your rental property for the day and location of collection.

 

  Addendum

June, 2010 Update – Louisiana BP Deepwater Horizon Oil Spill

  Please note these revisions to our current policy:
     In the event of confirmed oil contamination of our beaches, we will issue a 100% refund of all monies paid toward your reservation to any guest who has booked a property through Collins Vacation Rentals. If oil contamination occurs while you are here, we will issue a prorated refund. As our beaches remain clean and untouched at present, guests who decide to cancel before any beach contamination will be referred to our Rental Policies in effect at the time of their booking. You may also choose to pay your balance due when you arrive, rather than 30 days before. 

 
Toll Free:   
 Collins Vacation Rentals, Inc | 60 E. Gulf Beach Drive | St. George Island, Florida 32328

©1996-2010, Bluewater iNet Group, LLC